Old Mutual Uganda has rewarded its top 50 customers in the Thrive Steps Challenge, which attracted 1,200 participants, during an awards and wellness session shared live on Microsoft Teams.
The challenge formed part of Old Mutual Uganda’s activities to commemorate Customer Service Week 2026, recognising customers for taking an active interest in their health and wellbeing. Emmanuel was announced as the overall winner, with special recognition given to the three leading participants.
Following the launch of Thrive by Old Mutual in September 2026, the challenge provided an opportunity for customers to put the platform’s wellness focus into practice. There was a recorded participation of 1,200 customers offering an early indication of engagement with its activities, which encourage people to make movement and healthier habits part of their daily routines.
The awards session combined customer recognition with expert conversations on physical health, mental wellbeing, nutrition and financial wellbeing. Attendees also took a break to stretch and exercise together, bringing an interactive element to the celebration and putting the day’s wellness theme into action.
Dr. Edrin Juuko, Head of Medical Business at Old Mutual, shared insights on physical health, mental wellbeing and nutrition. His contribution broadened the conversation beyond the steps challenge to the different aspects of health that shape overall wellbeing.
John Ggoloba, Chief Financial Officer of Old Mutual Investment Group (OMIG), shared insights on financial wellbeing, adding a financial perspective to the discussions. Together, the sessions reflected Thrive’s approach to bringing health and financial wellness into one experience.
Patrick Kimathi, Managing Director of Old Mutual Life Assurance Uganda, also shared updates on new features coming to Thrive, designed to enhance the wellness experience for users. The planned additions build on the platform’s September launch and its continued development as a resource for customers.
The challenge connected customer appreciation with Old Mutual’s broader ambition to support customers across different aspects of their lives. By combining practical activities, wellness information and rewards, Thrive aims to encourage habits that continue beyond a single competition.
Thrive by Old Mutual brings together physical, mental, nutritional and financial wellness resources in one digital platform. Users can track their activity, access wellness tools and information, and participate in challenges that support their wellbeing.
The app is available for free download on the Apple App Store and Google Play Store. For more information, visit www.oldmutual.co.ug/thrive/.
